Have questions? We'd love to hear from you.
Whether you have a question about our service, need help with the app, or want to explore partnership opportunities, we're here to help.
We typically respond within 24-48 hours
USA and 54 African countries
Quick answers to common questions
Yes! We use secure escrow payments, verification codes for delivery confirmation, and a rating system to ensure trust between senders and travelers.
You can send most personal items and gifts. Prohibited items include flammable materials, drugs, loose lithium batteries, cash, and anything illegal.
You receive 40% of your earnings after package pickup and the remaining 60% once delivery is confirmed with the verification code. Payments go to your Zelle or CashApp.
Contact us immediately through the app or email. We'll work with both parties to resolve the issue. Your payment remains in escrow until delivery is confirmed.
Moova covers routes between the USA (20+ states) and 54 African countries. Download the app to see available routes for your destination.
Create an account, set up your payment information, and start posting travel offers. Build your reputation by completing deliveries successfully and earning positive reviews.
Download the Moova app and join our growing community.